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Responsible Gambling Policy
Scope and Application
850bet’s Responsible Gambling Policy applies to all customers accessing the brand’s online gambling services. It sets out the safeguards, processes and support available to promote safe, controlled play and to address risks of problem gambling.
Age Verification and Protection of Minors
850bet operates a strict minimum-age policy of 18 years. The operator will perform age and identity verification and may request documentation at any time to confirm eligibility. If a user is or becomes under the legal age, all bets placed will be null and void, and any winnings forfeited. The account may be suspended or closed and funds withheld pending verification or compliance action. To reduce minor access, 850bet will implement appropriate technical controls and will provide information about device-level parental controls where available.
Indicators of Problem Gambling and Self-Assessment
Players should monitor for signs that gambling may be affecting health, finances or relationships. If you answer “yes” to most of the following questions, pause play and seek professional advice.
- Does gambling interfere with work, study or other responsibilities?
- Do you gamble to escape problems or to relieve boredom?
- Do you gamble or lose more money than you can afford?
- Have you neglected family, friends or hobbies because of gambling?
- Have you borrowed money to gamble or to cover gambling losses?
- Do you chase losses by increasing the amount wagered?
- Do you feel anxious, depressed or have sleep disturbances related to gambling?
- Have others criticised your gambling or expressed concern about its impact?
Limits and Self-Control Tools
850bet provides tools to help players control time and money spent on gambling. Limits can be set and adjusted by the player in the account settings or by contacting Support, where applicable.
Deposit Limits
Players may set daily, weekly or monthly deposit limits. Once the limit is reached, further deposits are not permitted until the period resets. To configure a limit, navigate to your account’s Limits or Sensible Play section and select the desired values. Reducing a limit takes effect immediately; increasing a limit requires a seven-calendar-day cooling-off period before it becomes active.
Session Limits
Players may set daily, weekly or monthly session limits. When a limit expires, play can resume only after the period resets. Changes follow the same immediate/decrease/immediate or seven-day cooling-off rules as above.
Limit Duration and Amendments
Limits are not permanent. A decrease takes effect immediately; an increase becomes effective after a seven-day cooling-off period. Any request to shorten a limit can be enacted immediately; any request to extend or make it more permissive is subject to the cooling-off window.
Reality Check
During play, a reality check prompt appears at defined intervals to inform you of the total time spent, winnings and losses during that period. You must acknowledge the prompt and may choose to end the game session or continue playing.
Self-Exclusion and Reinstatement
Self-exclusion is offered to provide a controlled break from gambling. The following options apply to the 850bet account.
Temporary Self-Exclusion
Temporary self-exclusion options include 24 hours, 7 days, 30 days, 6 months or 1 year. During the exclusion period, deposits are blocked, participation in games is prohibited and marketing communications are paused. Reactivation occurs automatically or upon customer request when the period ends, except where a permanent exclusion has been chosen.
Permanent Self-Exclusion
A permanent self-exclusion is available. Reversal may be requested in writing, subject to a seven-day cooling-off period before reactivation. 850bet reserves the right to refuse reactivation if indicators of problem gambling persist. Self-exclusion applies to the 850bet account and does not automatically extend to other operators or accounts. If you hold or use other gambling services, you should consider arranging cross-operator exclusions directly with those operators.
Permanent Account Closure
Customers may permanently close their 850bet account by submitting a closure request to Customer Support. This is a permanent action that cannot be reversed. It is recommended to withdraw remaining funds before closure. Post-closure, access to the account will be terminated and bonuses or promotions cease.
Underage Access Protection and Parental Controls
850bet may implement age checks and provide guidance to guardians. Parents and guardians should employ device filtering and monitoring to reduce the risk of underage gambling. The company reserves the right to request proof of age and suspend or terminate accounts that fail verification. The legal gambling age varies by jurisdiction; customers are encouraged to comply with local laws.
Help, Support and External Resources
If you believe you may have a gambling problem or are seeking guidance for someone else, the following organisations provide confidential information and support:
- GamCare
- Gambling Therapy
- Gamblers Anonymous
- BeGambleAware
850bet staff are trained to identify potential problem gambling indicators and to refer players to appropriate services. For immediate concerns or assistance, contact our Customer Support Team via Live Chat or Email.
Data and Compliance
850bet uses age verification and transaction monitoring in accordance with applicable data protection and privacy laws. Personal data collected for responsible gambling controls is processed in alignment with the Privacy Policy and relevant terms of service. This policy is subject to updates, and players will be notified of material changes through in-site notices or customer communications.
Policy Updates and Contact
850bet may update this policy from time to time. For questions about responsible gambling measures or to discuss support options, contact Customer Support via Live Chat or Email. This policy is intended to reflect the brand’s commitment to safe, controlled play and does not constitute legal advice.
